Privacy Policy

Welcome to Mediplus (India) Limited! Your trust is essential to us, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your data.

By using our website or blog you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information

Personal Information (PII) refers to data that can be used to identify an individual. This includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Any other details you voluntarily provide when interacting with our services.

B. Non-Personal Information

This includes aggregated, anonymized data that does not directly identify you, such as:

  • Browser type and version
  • Device information (e.g., operating system)
  • Pages viewed on our website
  • Time spent on pages
  • Referring URLs

C. Sensitive Information

We do not collect sensitive financial details such as credit card numbers, Social Security numbers, or other private data unless explicitly required for lawful purposes.

2. When We Collect Information

We collect information at various points during your interaction with us, such as:

  • Website Visits: Data is collected passively through cookies and analytics tools.
  • Registration: When you sign up for an account or subscribe to our newsletter.
  • Forms: When you fill out surveys, participate in promotions, or provide feedback.
  • Live Chat and Feedback: During direct communication with our support team.

3. How We Use Your Information

The information we collect is used to:

A. Improve Our Services:

  • Enhance website functionality and usability.
  • Tailor content to your preferences.

B. Communication:

  • Send newsletters, promotional offers, and updates about our products and services.
  • Respond to your inquiries and provide support.

C. Marketing and Promotions:

  • Administer surveys, contests, or promotional campaigns.

D. Legal Compliance:

  • Administer surveys, contests, or promotional campaigns.

4. How We Protect Your Information

We prioritize the security of your data and employ the following measures:

  • Regular Malware Scanning: Ensures our site is free from malicious threats.
  • Data Minimization: We only collect data essential for our operations.
  • Access Control: Restrict access to personal data to authorized personnel only.
  • Encryption and Secure Channels: While we do not currently use SSL certificates, we avoid handling sensitive information online.

We do not request or store payment information such as credit card details through our website.

5. Use of Cookies

Cookies are small files transferred to your computer’s hard drive through your web browser. These help us:

  • Remember your preferences.
  • Understand and save your usage patterns.
  • Analyze website traffic and improve site functionality.

Types of Cookies We Use:

  • Essential Cookies: Necessary for basic website operations.
  • Performance Cookies: Track website usage to enhance user experience.
  • Targeting Cookies: Used for marketing and retargeting purposes.

You can disable cookies via your browser settings; however, this may limit some features of our website.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to external parties, except when:

  • Required by law.
  • Necessary for operating our website and services (e.g., hosting providers).

These third parties are obligated to keep your information secure and confidential.

7. Protection of Minors

We are committed to protecting children’s privacy online.

  • Children Under 18: We do not knowingly collect personal information from children under 18 without parental consent.
  • Parental Guidance: If you believe your child has provided personal information, contact us immediately to remove it..

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

9. User Rights

You have the following rights regarding your personal data.

  • Access and Correction: Request access to your data or corrections to inaccuracies.
  • Data Deletion: Request the removal of your data from our systems.
  • Opt-Out: Unsubscribe from newsletters and marketing communications at any time.

To exercise these rights, please contact us using the details below.

10. Contacting Us

If you have questions about this Privacy Policy or need assistance, please reach out to us:

Mediplus (India) Limited
Unit No. 213, 2nd Floor, Best Business Park,
Plot No. P-2, Netaji Subhash Place Pitampura,
New Delhi - 110034, India

Phone: +91 11 4904 6544
Email: sales@mediplusindialtd.com